Sunday, 17 June 2012

People Cancelling Jobs Grrr!!

This is something that really irks me big time, a job i was due to start in the morning has sent me a text at 21.20 pm to tell me that they will not be available in the morning. So i ask 'could you not have called me earlier?' trying to be civil and polite, 'sorry' was the reply 'I should have called you earier!' Grrr!!

This job by the way was arranged with the landlord of the property over a week ago so in the meantime several people have called me enquiring when I would be available to carry out work for them and I have told them I am busy Monday - Wednesday-ish, I have been to the wholesalers and picked all the materials I need for the installation - you get the drift.

The same thing happened to me last week, I was due to start a job which again had been viewed/quoted/pre-arranged for over a week and guess what ... a nice shiny text at 19.30 pm the night before work was due to commence 'sorry I cannot afford that job at the moment'.

Obviously this is quite a common occurrence, problem with this is it makes planning your week ahead almost impossible as I could promise client one I will attend his installation and tell client two I can attend his installation two days later. If client one cancels do I call client two and say 'an opportunity has arisen for me to carry out your installation earlier' hoping they have not planned for me to go later in the week and making me look unprofessional in the process.

One thing I am learning quickly is NEVER ASSUME ANYTHING, try to have a plan B in place and do not put all your eggs in one basket as people will smile and promise you the world then BOOM drop you like a brick!!

Rant over LOL - know what am I doing tomorrow?????????????

Gary Price
Orrell Electrics

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